Programs & Client Messaging

Give clients a program and a way to stay connected.

Give clients a program to follow and message them in the app.

Programs for clients
In-app client messaging
A place in your wider Program Hub

The problem

A program needs a clear direction and an ongoing conversation.

Giving someone a program is only the start. Clients may have questions between sessions, need clarification about the work, or want to discuss how things are going. When the program and conversation are treated separately, it can be harder to keep that discussion focused.

A client who has a program but is unsure what to discuss next.
Follow-up conversations with little context about the program.
A coaching process that ends when the session ends.

A practical workflow

Put Programs & Client Messaging to work.

Choose the program
Decide what the client will follow and explain the purpose of the program. Start with the client’s needs and the way your business delivers its services.
Give the client a direction
Give the client a program to follow. Agree on what they should understand before beginning, rather than assuming the program explains every detail on its own.
Keep the conversation going
Use in-app messaging to discuss the program with the client. A check-in can provide a starting point for questions and the next review.

What you get

A closer look at Programs & Client Messaging.

Keep the program and client conversation close together. Clients have something to follow, while your team can use in-app messaging to stay in touch about their progress.

Programs for clients

Give clients a program to follow as part of their SIXPAC experience. The program provides a direction for the work you are doing together.

In-app client messaging

Message clients in the app. Use the conversation to ask how the program is going, explain a point, or prepare for a review.

A place in your wider Program Hub

Programs and messaging sit alongside tools for goals, assessments, and engagement. Choose the combination relevant to the way you coach or teach.

Where it fits

Connect the tool to the work.

Businesses delivering ongoing client programs and personal coaching.

One way to use it

A coach can give a client a program and use an in-app message to follow up about how it is going. The program provides direction; the conversation gives the client a place to ask questions.

Why it matters

Give the workflow a clearer structure.

If your team currently uses separate notes or spreadsheets, compare that approach with the tools in Programs & Client Messaging.

Working approaches for Programs & Client Messaging
Area	A separate manual approach	Programs & Client Messaging in SIXPAC
Client direction	Instructions discussed separately from the ongoing program.	A program for the client to follow.
Conversation	Program questions handled outside the app.	Client messaging in the app.
Program planning	Progress tools chosen as disconnected tasks.	Programs and messaging alongside the wider Program Hub tools.

FAQ

Programs & Client Messaging questions.

More detail about what the tool does and how to plan your setup.

Can I give a client a program to follow?

Yes. Programs & Client Messaging lets you give clients a program to follow and message them in the app.

Where does the client messaging take place?

Client messaging takes place in the app. Use a demo to discuss how that experience fits the way your team communicates.

How can messaging support a client program?

A practical approach is to use messages for questions and check-ins about the program. Agree with the client on what you will discuss and how your team manages those conversations.

Which related tools should I explore?

Goals & Levels can help structure milestones, while Fitness Tracking supports lifts, personal bests, measurements, and nutrition. Choose related tools according to the program you actually deliver.

Do I need to use every Program Hub tool?

No. You can switch on only the parts you need and customize wording in your app and Marketplace to suit your business.

Where can I find the getting started guide?

The Program Hub Getting Started Guide is available in your SIXPAC Support portal. Contact the SIXPAC team if you need help finding it or discussing your setup.

Keep exploring

Related Program Hub tools.

See how other tools can support the programs you run.

Goals & Levels

Set client goals and levels with templates, checklists, habits, certificates, and a before-and-after photo journal.

Explore this feature

Fitness Tracking

Track lifts, personal bests, body measurements, and nutrition, with Apple Health and Health Connect sync.